If you are having trouble getting Ampache installed or simply are trying to make Ampache do something please feel free to ask questions in any one of the following locations.
Before you ask questions please browse through the Wiki and Search the Forums most questions can be answered from those two locations. If you are posting to the Forums please make sure you include at the very least the version of Ampache you are using. If you are using a Development release please upgrade to the latest SVN before reporting any bugs.
It is also a good idea to check /test.php before asking for help. It does some basic checks to make sure that your system will run Ampache. Ampache should operate without the recommended modules on the test page however installing them is strongly encouraged to ensure every aspect of Ampache works correctly.
Ampache has extensive logging that is by default turned off. Before asking for help it is a good idea to check the Ampache logs as they make provide useful insight into what is going wrong. When going to #Ampache on Freenode in IRC, those in the channel will require that you enable logging for almost all issues before they can help with anything. To enable logging make the following changes to your /config/ampache.cfg.php
; Debug ; If this is enabled Ampache will write debugging information to the log file ; DEFAULT: false debug = "true" ; Debug Level ; This should always be set in conjunction with the ; debug option, it defines how prolific you want the ; debugging in ampache to be. values are 1-5. ; 1 == Errors only ; 2 == Error + Failures (login attempts etc.) ; 3 == ?? ; 4 == ?? (Profit!) ; 5 == Information (cataloging progress etc.) ; DEFAULT: 5 debug_level = 5
; Path to Log File ; This defines where you want ampache to log events to ; this will only happen if debug is turned on. Do not ; include trailing slash. You will need to make sure that ; the specified directory exists and your HTTP server has ; write access. ; DEFAULT: NULL log_path = "/var/log/ampache"
Ampache should prevent you from deleting or disabling your last Full Admin account, however if you lose or forget your password follow the below steps to reset it.
'/config/ampache.cfg.php' and set
'/config/ampache.cfg.php' again and set